Percepcija građana o otvorenosti i transparentnosti jedinica lokalne samouprave u RH na primjeru grada Zagreb

master's thesis

• Title (english): Citizens Perception of Transparency and Openness of Local Government: The Case of the City of Zagreb
• Author: Lea Sambolić
• Mentor: Marijana Grbeša-Zenzerović (mentor)
• Committee member: Marijana Grbeša-Zenzerović (predsjednik povjerenstva)
• Committee member: Ana Petek (član povjerenstva)
• Committee member: Andrija Henjak (član povjerenstva)
• Granter: University of Zagreb; The Faculty of Political Science; Zagreb
• Defense date and country: 2019-09-26, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Political Science

Abstract

Otvorenost i transparentnost jedna su od važnijih obilježja moderne javne uprave i predstavljaju temeljna obilježja demokratskog uređenja. S jedne strane, transparentnost je temelj funkcioniranja demokratskih političkih procesa koji su u interesu društva kao cjeline. Otvorenost je, s druge strane, karakteristika uprave i samouprave koja se isključivo ostvaruje kroz međusobnu interakciju građana i vlasti te koja omogućuje građanima da aktivno sudjeluju u procesima donošenja odluka te oblikovanju politika. Transparentnost i otvorenost temeljni su mehanizmi povećanja uključenosti i političke participacije samih građana. Svrha rada dobivanje je uvida u procese transparentnosti i otvorenosti na primjeru funkcioniranja javne uprave Grada Zagreba iz perspektive dosadašnjih nalaza i građanske percepcije. Provedeno istraživanje i analiza sugeriraju da građani imaju vrlo negativnu percepciju o otvorenosti i transparentnosti tijela izvršne vlasti Grada Zagreba, no i da postoje dimenzije koje povećavaju razinu građanske percepcije o transparentnosti i otvorenosti te da tijela izvršne vlasti Grada Zagreba moraju dodatno uložiti u načine komuniciranja i osvještavanja građana o njihovim mogućnostima.

Abstract (english)

Openness and transparency are some of the most important features of modern public administration and a fundamental feature of democratic governance. On the one hand, transparency is the basis for the functioning of democratic political processes that are in the interest of society as a whole. Openness, on the other hand, is a characteristic of administration and self-government, which is exclusively achieved through the interaction of citizens and authorities. Openness enables citizens to actively participate in decision-making and policy-making processes. Transparency and openness are fundamental mechanisms for increasing citizen involvement and political participation. The purpose of the paper is to gain insight into the processes of transparency and openness on the example of public administration of the City of Zagreb from the perspective of past findings and citizen's perception. The conducted research and analysis suggest that citizens have a very negative perception of the openness and transparency of the executive bodies of the City of Zagreb, but also that there are dimensions that increase the level of civic perception of transparency and openness, and that the executive bodies of the City of Zagreb must further invest in ways to communicate and make citizens aware of their options.

• Keywords: građanska percepcija; tijelo izvršne vlasti; Grad Zagreb; transparentnost; otvorenost.
• Keywords (english): citizens perceptions; local government; City of Zagreb; transparency; openness
• Language: croatian
• URN:NBN: urn:nbn:hr:114:047969
• Study programme: Title: Political Science; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra politologije (magistar/magistra politologije)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Access restricted to students and staff of home institution
• Created on: 2020-01-08 08:27:02