Partnerstvo države i udruga u implementaciji javnih politika: slučaj usluge savjetovanja obitelji u riziku

master's thesis

• Title (english): Partnership of the State and Associations in the Implementation of Public Policies: The Case of Counselling Services for Families at Risk
• Author: Fran Pižeta
• Mentor: Anka Kekez Koštro (mentor)
• Committee member: Anka Kekez Koštro (predsjednik povjerenstva)
• Committee member: Zdravko Petak (član povjerenstva)
• Committee member: Marko Grdešić (član povjerenstva)
• Granter: University of Zagreb; The Faculty of Political Science; Zagreb
• Defense date and country: 2024-09-18, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Political Science

Abstract

U suvremenim okolnostima država nije u mogućnosti kvalitetno pružati čitav spektar javnih usluga. Zbog porasta kompleksnosti i načina pružanja usluga, država razvija suradničke odnose sa neprofitnim sektorom koji preuzima dio provođenja javnih usluga. Ovaj rad bavi se istraživanjem suradnje između države i neprofitnog sektora na primjeru socijalne usluge savjetovanja obitelji u riziku pritom prikazujući mehanizme kojim se odvija praksa relacijskog ugovaranja. Relacijsko ugovaranje prožeto je suradnjom koja njeguje velike razine povjerenja, otvorene komunikacije, prisne odnose te visoku razinu kooperacije između javnog i neprofitnog sektora. Operacionalizacija relacijskog ugovaranja napravljena je putem mehanizama poput povjerenja i monitoringa. Tematskom analizom intervjua s akterima suradničkog pružanja usluga za djecu i obitelji u riziku rad daje detaljan prikaz suradnje između javnog i neprofitnog sektora u hrvatskom kontekstu. Nalazi ukazuju da suradnja države i udruga civilnog društva obiluje mehanizmima relacijskog ugovaranje te pritom naglašavaju alate suradnje koji nisu prepoznati u ranijim istraživanjima

Abstract (english)

In contemporary circumstances, the state is unable to effectively provide the full spectrum of public services. Due to the increasing complexity and methods of service delivery, the state creates collaborative relationships with the non-profit sector, which takes on part of the implementation of public services. This paper investigates the collaboration between the state and the non-profit sector using the example of social counseling services for at-risk families, while presenting the principles of relational contracting. Relational contracting is characterized by collaboration that fosters high levels of trust, open communication, close relationships, and a high degree of cooperation between the public and non-profit sectors. The operationalization of relational contracting is achieved through cooperation mechanisms manifested through trust and monitoring. Further elaboration of the basic mechanisms of cooperation through the method of thematic analysis creates a detailed description of cooperation between the public and nonprofit sectors in the Croatian context. The findings indicate that the collaboration between the state and civil society organizations is rich in the principles of relational contracting, highlighting aspects of cooperation that were not covered in previous research.

• Keywords: suradnja javnog i neprofitnog sektora; relacijsko ugovaranje; mehanizmi suradnje; povjerenje; monitoring
• Keywords (english): collaboration between the public and non-profit sectors; relational contracting; cooperation mechanisms; trust; monitoring
• Language: croatian
• URN:NBN: urn:nbn:hr:114:858952
• Study programme: Title: Political Science; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra politologije (magistar/magistra politologije)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2024-10-15 06:53:36