Navike čitanja i informiranja korisnika Gradske knjižnice Ivan Goran Kovačić u vrijeme pandemije COVID-19

master's thesis

• Title (english): Reading and Informing Habits of Users of the Ivan Goran Kovačić City Library during the COVID-19 Pandemic
• Author: Marta Marinović
• Mentor: Boris Beck (mentor)
• Committee member: Boris Beck (predsjednik povjerenstva)
• Committee member: Hrvoje Jakopović (član povjerenstva)
• Committee member: Dejan Gluvačević (član povjerenstva)
• Granter: University of Zagreb; The Faculty of Political Science; Zagreb
• Defense date and country: 2022-09-14, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Political Science

Abstract

Diplomski rad „Navike čitanja i informiranja korisnika Gradske knjižnice Ivan Goran Kovačić u vrijeme pandemije COVID-19“ istražuje koliko su korisnici tijekom 2020. i 2021. godini koristili usluge knjižnice.
Za vrijeme pandemije, u 2020. i 2021. godini, karlovačka knjižnica, kao i ostale u Hrvatskoj, suočile su se sa izazovima u poslovanju i komunikaciji sa korisnicima. Karantena, a zatim i epidemiološke mjere otežale su rad knjižnice. U uvodnom dijelu rada objašnjeno je značenje i kontekst čitalačkih navika, knjižnice, pandemije COVID-19, a jedno se poglavlje osvrće i na Godinu čitanja. Ključan dio diplomskog rada je istraživanje učinjeno prema metodi intervjua s ravnateljicom i dijelom zaposlenika Gradske knjižnica Ivan Goran Kovačić u Karlovcu. Analizirani su odjeli knjižnice, promidžba i odnos prema korisnicima tijekom 2020. i 2021. godine. Zaključci istraživanja su da je Gradska knjižnica u Karlovcu tijekom pandemije COVID-19 izgubila dio korisnika, ali unatoč smanjenju, članovi su više koristili usluge knjižnice. Početak pandemije bio je izazovan za knjižničare i korisnike, a kako bi se osigurali što bolji epidemiološki uvjeti, karlovački knjižničari organizirali su drive-in sustav posudbe knjiga i COVID karantenu za vraćene knjige. Tijekom 2020. i 2021. godine društvene mreže pokazale su se kao brz i jednostavan kanal za komunikaciju sa korisnicima. Knjižnica je tijekom pandemije COVID-19, a usprkos zahtjevnim uvjetima rada, dokazala kako se može približiti svojim korisnicima.

Abstract (english)

The diploma thesis " Reading and Informing Habits of Users of the Ivan Goran Kovačić City Library During the COVID-19 Pandemic " investigates the extent to which users used library services in 2020 and 2021.
During the pandemic, in 2020 and 2021, the library in Karlovac, like others in Croatia, faced challenges in business and communication with users. Quarantine and then epidemiological measures made the work of the library difficult. The introductory part of the paper explains the meaning and context of reading habits, the library, the COVID-19 pandemic, and one chapter reviews the Year of Reading. The key part of the diploma thesis is the research conducted using the interview method with the director and part of the staff of the City Library Ivan Goran Kovačić in Karlovac. The library's departments, publicity and attitude towards users during 2020 and 2021 were analyzed. The conclusions of the research are that the Karlovac City Library lost some of its users during the COVID-19 pandemic, but despite the reduction, members used the library's services more. The beginning of the pandemic was challenging for librarians and users, and in order to ensure the best possible epidemiological conditions, librarians from Karlovac organized a drive-in book loan system and a COVID quarantine for returned books. During 2020 and 2021, social networks proved to be a fast and simple channel for communicating with users. During the COVID-19 pandemic, despite the demanding working conditions, the library proved how it can get closer to its users.

• Keywords: knjižnica; pandemija COVID-19; čitanje; društvene mreže
• Keywords (english): library; COVID-19 pandemic; reading; social network
• Language: croatian
• URN:NBN: urn:nbn:hr:114:367001
• Study programme: Title: Journalism; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra novinarstva (magistar/magistra novinarstva)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Closed access
• Created on: 2023-01-13 08:00:42